Austin Hi-Tech Restoration

Fire Damage & Repair

Damage From Fire

Fire is one of the most destructive natural processes known to man. When it ravages a home or a business, its destructive capability goes way beyond the damage that you can see; water, smoke products (soot and ash), and firefighting operations all combine to make these emergencies a true restoration challenge. If you have suffered the trauma of a fire, you need a professional team of fire loss restoration experts – knowledgeable in the detail and intricacies of fire and equipped with state of the art restoration equipment – to guide you through this difficult event and help you save as much of your property, your home and your belongings as possible.

Quick Responses

Austin Hi-Tech Restoration’s emergency first responders don’t just guide you through the restoration process after a damaging fire, they are also skilled advisors prepared to help you make important decisions as recover from your loss. including finding you lodging, personal essentials (cell phones, hygiene products, gloves, masks, lights, food, etc.), and working through the maze of the fire loss insurance process.

Experienced

We have aided with recovery from countless tragedies since 1991 and can help guide you through finding you lodging, personal essentials (cell phones, hygiene products, gloves, masks, lights, food, etc.), and working through the maze of the fire loss insurance process.

Professional

We have skilled advisors prepared to help you make important decisions as you recover from your emergency, including helping you navigate the maze of the insurance claims process.

Contact us for a quote, help, or any questions you have.

How Can We Help?

    Name:

    Email:

    Phone:

    What can we help you with?

    Pain Free

    We are here to help you make the fire damage tragedies as painless as possible.

    Trusted Brand

    100+ five star reviews from our amazing clients! Homeowners, professionals, home service providers, and property managers alike.

    Thorough process

    We treat all fire damaged property as our own, restoring and recovering as much as we can.

    Our Promise

    Best in Industry Fire Damage Repair Services

    If you have suffered the terrible trauma of a fire, Austin Hi-Tech Restoration is your emergency response resource, and your recovery advocate. Our highly trained staff are experts in smoke removal, water mitigation, content cleaning and deodorizing, and full-scale reconstruction. Our experts are prepared to respond 24/7 to assist you in managing your fire emergency. Call us today to learn more about how Austin Hi-Tech Restoration can help you to recover from your emergency.

    Insurance Claims Support

    After property damage, insurance paperwork should not be your burden. We remove it from day one. Our team inspects every part of the affected area and catches issues that are easy to miss. We explain your policy in plain language so you know what is covered and how we will seek a fair settlement.

    Once you give the go-ahead, we manage the claim end to end. We collect evidence, organize documents, submit forms, and track deadlines so nothing slips through the cracks. Managing the process from start to finish reduces delays, denials, and surprise costs.

    Our Google Reviews

    You don’t have to believe us, just take it from them:

    4.5
    Based on 95 reviews
    powered by Google
    Meghan Greene
    19:25 06 Dec 24
    Here’s a revised version combining all your points:

    When something goes wrong, you want somebody that does it right. High Tech Mitigation was exactly that for us when we had water damage in our kitchen. They responded immediately and were at our house within hours.

    Chase, our Mitigation Manager, absolutely crushed it! From start to finish, he demonstrated professionalism, compassion, and an incredible work ethic. His demeanor and understanding made a stressful situation much more manageable. He was always available to answer my endless questions, which I really appreciated and needed in this uncharted territory I was not familiar with.

    Our insurance adjuster was a nightmare to deal with, but Chase was the one keeping us sane. He guided us through the process, helped even encouraged us to speak with the adjusters supervisor, which resulted in us having a new adjuster with our insurance company.

    If you’re looking for a company that truly has your best interest at heart and will stand by you through mitigation look no further than Austin High Tech Restoration. If you read this Chase, thank you for everything. We appreciate you—and hopefully, we don’t have to use you or a company like yours ever again 😉
    G Kiril
    18:00 05 Dec 24
    NOTE: This review is for Austin Hi-Tech water mitigation services only. We contacted Austin Hi-Tech Restoration after a leak was discovered in our home. Carpet had to be pulled, sheet rock had to be removed, and lots of equipment had to be brought in to dry the affected areas. The reps from Austin Hi-Tech came in and meticulously rearranged and/or moved our personal belongings without issue. They set up what looked like decontamination chambers inside the house and the garage to isolate the places where the fans and dehumidifiers were to be placed. They covered and sealed cabinets hanging on the wall and created a thick paper pathway for walking and moving equipment. There was virtually no dust outside of the containment areas. They showed up each day as promised to check to progress of the drying and when they packed up, they showed the same care and attention to detail as on day one. They communicated openly, set expectations, answered questions, and ensured we were informed every step of the way. We almost always have to worry about what damages or unsatisfactory work we'll have to argue over when anyone comes into our home. Not here. They just cared. **For any competitors reading this review, you don't have to love what you do to give your customers the respect and courtesy they deserve, particularly customers that are dealing with the trauma of loss and facing significant financial impact.** We never asked Chase and Gabriel if they love their job, but it doesn't matter (on our end) because they delivered the quality one should be able to count on. We hope to not have another water-related incident in our home, but if we do, we will not be looking at other mitigation services. We'll waste no time in calling on Austin Hi-Tech. Thank you for being true professionals and for the awesome service you provided.
    R Walker
    01:50 05 Dec 24
    We had a major water leak in our home, and within 2hr of contact, Chase, Gabriel and team for. Austin Hi-Tech were at our home beginning the remediation process. We are so grateful that our insurance company recommended these guys, because they made our situation feel so much less overwhelming. They did a beautiful job isolating our “clean” areas within the home and even adding zippers within the plastic containment walls so we could still easily access the area. Additionally, they did a great job patiently explaining the whole process and answering all of our questions.
    Cheryl Brown
    17:01 03 Dec 24
    Austin Hi-Tech Restoration's Water Mitigation team (lead by Chase and Gabriel) were some of the best professionals I've come in contact with. Other members included: Albert, Jesse, Jose and Shawn. All of these gentlemen were polite, efficient, competent and acted as experts on the job. They practiced proficient skills assessing the extent of the water damage, returning daily for moisture reviews, and communicating clearly all along the way. In addition, they skillfully removed drywall, floor boards, carpeting, and flooring whille continuing to clean up after themselves. Both Chase and Gabriel made certain that I understood the daily plan and future plan. I strongly recommend this company's Water Mitigation team for any water damages that you may encounter.
    Danielle Corrick
    12:01 24 Oct 24
    These guys were amazing for our water damage. Chase, Jesse, Jose, and Albert descended on my home and for 9 days checked in daily to make sure the moisture levels were decreasing. Adjusted what they needed to. They were very responsive to texts if we had questions. They were careful with my health, going the extra mile to make sure I was protected from mold. I hope I never need them again, but I wouldn't consider another company if we have problems.
    Catherine Robbins
    21:20 17 Oct 24
    We had an unexpected leak from our HVAC system and Chase with Austin Hi-Tech was there to save the day! They were actually a preferred vendor from our insurance and I'm glad we went with them.They were quick, efficient, and communicative over texting even after hours. I felt confident knowing that they were working on our project. I would recommend them to anybody who is looking for a mitigation team after a loss.

    Looking to Learn?

    Browse Our Blog Posts for More

    Protect Your Foundation from Water Intrusion

    Water intrusion often targets overlooked foundations, threatening the durability and safety of...

    Prevent Garage Water Damage and Protect Your Storage

    Water damage in the garage often slips under the radar for many homeowners. Basements get attention...