Austin Hi-Tech Restoration

Water Damage Repair in Round Rock

Round Rock's local team for water damage cleanup and repair, available day or night.

IICRC-certified technicians · Available 24/7 · On-site in under an hour

Floodwater and sandbags against a brick building after a storm

How Can We Help?

    Name:

    Email:

    Phone:

    What can we help you with?

    24/7 Water Damage Response in Round Rock

    Call us any time, day or night, and we’ll have a trained technician on the way, usually arriving within 60 minutes anywhere in Round Rock. Once we’re there, we track down the source of the water and shut it off, then extract the standing water and set up drying equipment before the damage has a chance to spread.

    You’ll work with a lead tech for the whole job. They’ll go over the plan with you, manage the crews through extraction, drying, and rebuild, and take photos along the way so you and your insurance company can see what was done.

    We Work With Your Insurance, Not For It

    We document cause, scope, and drying data so adjusters have what they need. We bill using accepted pricing, handle the paperwork, and keep the file moving.

    The goal is simple, accurate approvals with no surprise add-ons.

    IICRC-Certified Technicians in Round Rock

    Every one of our field techs is IICRC certified and keeps up with ongoing training. They have a lot of experience with burst pipes, slab leaks, leaking attic lines, wet crawlspaces, and water-damaged hardwood floors. When you hire us, our own crew does the work instead of handing your job off to a subcontractor.

    Finding and Drying Hidden Moisture

    A lot of the water from a leak ends up behind walls and under flooring where you can’t see it. We use thermal cameras and moisture meters to find it without tearing things apart. Then we dry it out with air movers, dehumidifiers, and floor drying mats. If there’s a risk of mold, we apply an antimicrobial treatment. We only remove materials that can’t be saved, and then we rebuild everything back to how it was.

    If your water heater or a supply line fails (Round Rock’s hard water is rough on both over time) or a toilet overflows, give us a call and we’ll handle the extraction, drying, cleanup, and repairs.

    Stopping the Damage

    Before anything else, we secure the area so the water doesn't spread to other rooms. Then we get the water out and start drying so the damage stops where it is.

    Clear Communication

    We'll explain what we're doing and why in plain terms, give you realistic timelines, and keep you updated as the job moves along.

    Less Disruption

    If you have to stay in your home or run your business while we work, we schedule around you, clean up as we go, and keep demolition to a minimum.

    Call Us Anytime for Water Damage in Round Rock

    Check if We Serve Your Area

    Reviews From Google

    See what everyone’s been saying.

    Austin Hi-Tech Restoration, Inc. place picture
    4.5
    Based on 107 reviews
    Austin HiTech was amazingly detailed, punctual, efficient and well managed throughout our mitigation of the water damage. They used state of the art technology to detect the extent of the water flow and make a plan that cut in half the time to complete their first phase of the overall project. Super professional, courteous, totally engaged, mission focused and action oriented with purpose. Albert, Jesse, Aaron, Ernest, James, Smith and especially their Project Supervisor Chase did a superior job in every respect. Highly recommended. Thanks to them we have got a jump start on getting this project on the way to success.
    Richard Wright profile picture
    Richard Wright
    1 year ago
    Becky Martinez profile picture
    Becky Martinez
    1 year ago
    Chase made the whole experience great! Always on time, great communication and professional. His whole team was wonderful and I definitely recommend!
    Response from the owner
    1 year ago
    That is wonderful to hear! We appreciate the mitigation team very much at Austin Hi-Tech Restoration and love hearing from our customers.
    Karen Evon profile picture
    Karen Evon
    1 year ago
    Our insurance company assigned Austin Hi-Tech Restoration when our A/C line became clogged, overflowed and leaked onto our ceiling and down into the walls. Chase, Albert and his crew are an incredibly professional, respectful and communicative team - always keeping us in the loop and making sure we were aligned, from the initial walk-through to remediation, demolition and handoff to repairs. Though I hope we'll never have the need again, I would highly recommend Austin Hi-Tech for those that might.
    Kathy Rosenmann profile picture
    Kathy Rosenmann
    1 year ago
    Chase and his team were super effective, friendly, and professional.
    Response from the owner
    1 year ago
    We are so glad Chase and his team did good work for you. Thank you!
    Monica Clark profile picture
    Monica Clark
    1 year ago
    Chase and his team came to our rescue within 24 hours after one of the worst storms to hit Austin. We were out of town when the event occurred, but Chase reassured us and was always available via phone. Every time we talked , he made me feel like I was his only customer, even though I knew they were incredibly busy helping other clients. Can’t thank them enough. Highly recommend!
    Response from the owner
    1 year ago
    Thank you so much for your review. Our mitigation team is invaluable to Austin Hi-Tech.
    Juan Gonzalez profile picture
    Juan Gonzalez
    1 year ago
    Fantastic service by the mitigation team of Austin Hi-Tech Restoration. Chase, Jose, Jesse, Albert and Aaron serviced our home after a water leak in the kitchen, which expanded to the gameroom and Livingroom areas. The removal of affected material and plastic enclosure of the affected area prevented the rest of the home from becoming a mess. Chase and the team was quick to respond to any question I had during this process. Kudos to the team. Thanks, J Gonzalez
    Response from the owner
    1 year ago
    Thank you very much Juan. We at Austin Hi-Tech really appreciate our mitigation team and having the opportunity to help wonderful customers like you!
    Robert Lemon profile picture
    Robert Lemon
    2 years ago
    Austin Hi Tech took care of water damage at my house and rebuilt my primary bedroom. They did a great job. Patrick the lead contractor kept things on a tight schedule and was very communicative. Would use again.
    Response from the owner
    2 years ago
    Thank you for your review! While I hope you don't need to, it's great to hear you would use us again!
    Monica Warren profile picture
    Monica Warren
    2 years ago
    Chase, Jesse, and Jose at Austin Hi Tech did a wonderful job with the water mitigation of our townhome. They were thorough with all of our questions, timely with the work, and just very kind. I want to especially recognize Jesse who had to do some unexpected and heartbreaking work once the walls were taken down. He handled the situation so well and we, as well as our neighbors, are extremely thankful for him. I really recommend this great team.
    Response from the owner
    2 years ago
    Thank you very much. Like you we also value Chase, Jesse and Jose. I am so glad they were able to help you and do a wonderful job.
    Keith Wilson profile picture
    Keith Wilson
    2 years ago
    Got connected with this company through insurance and it's been great to have them taking care of things throughout our plumbing issues. Jesse, Chase, Albert, Jose and Jordan have all been super communicative, efficient and helpful through the process. We'll be picking these guys for future restoration work.
    Response from the owner
    2 years ago
    Thank you for your review. I am so glad our employees were able to help you through the process.
    Meghan Greene profile picture
    Meghan Greene
    2 years ago
    Here’s a revised version combining all your points: When something goes wrong, you want somebody that does it right. High Tech Mitigation was exactly that for us when we had water damage in our kitchen. They responded immediately and were at our house within hours. Chase, our Mitigation Manager, absolutely crushed it! From start to finish, he demonstrated professionalism, compassion, and an incredible work ethic. His demeanor and understanding made a stressful situation much more manageable. He was always available to answer my endless questions, which I really appreciated and needed in this uncharted territory I was not familiar with. Our insurance adjuster was a nightmare to deal with, but Chase was the one keeping us sane. He guided us through the process, helped even encouraged us to speak with the adjusters supervisor, which resulted in us having a new adjuster with our insurance company. If you’re looking for a company that truly has your best interest at heart and will stand by you through mitigation look no further than Austin High Tech Restoration. If you read this Chase, thank you for everything. We appreciate you—and hopefully, we don’t have to use you or a company like yours ever again 😉
    G Kiril profile picture
    G Kiril
    2 years ago
    NOTE: This review is for Austin Hi-Tech water mitigation services only. We contacted Austin Hi-Tech Restoration after a leak was discovered in our home. Carpet had to be pulled, sheet rock had to be removed, and lots of equipment had to be brought in to dry the affected areas. The reps from Austin Hi-Tech came in and meticulously rearranged and/or moved our personal belongings without issue. They set up what looked like decontamination chambers inside the house and the garage to isolate the places where the fans and dehumidifiers were to be placed. They covered and sealed cabinets hanging on the wall and created a thick paper pathway for walking and moving equipment. There was virtually no dust outside of the containment areas. They showed up each day as promised to check to progress of the drying and when they packed up, they showed the same care and attention to detail as on day one. They communicated openly, set expectations, answered questions, and ensured we were informed every step of the way. We almost always have to worry about what damages or unsatisfactory work we'll have to argue over when anyone comes into our home. Not here. They just cared. **For any competitors reading this review, you don't have to love what you do to give your customers the respect and courtesy they deserve, particularly customers that are dealing with the trauma of loss and facing significant financial impact.** We never asked Chase and Gabriel if they love their job, but it doesn't matter (on our end) because they delivered the quality one should be able to count on. We hope to not have another water-related incident in our home, but if we do, we will not be looking at other mitigation services. We'll waste no time in calling on Austin Hi-Tech. Thank you for being true professionals and for the awesome service you provided.
    R Walker profile picture
    R Walker
    2 years ago
    We had a major water leak in our home, and within 2hr of contact, Chase, Gabriel and team for. Austin Hi-Tech were at our home beginning the remediation process. We are so grateful that our insurance company recommended these guys, because they made our situation feel so much less overwhelming. They did a beautiful job isolating our “clean” areas within the home and even adding zippers within the plastic containment walls so we could still easily access the area. Additionally, they did a great job patiently explaining the whole process and answering all of our questions.
    Cheryl Brown profile picture
    Cheryl Brown
    2 years ago
    Austin Hi-Tech Restoration's Water Mitigation team (lead by Chase and Gabriel) were some of the best professionals I've come in contact with. Other members included: Albert, Jesse, Jose and Shawn. All of these gentlemen were polite, efficient, competent and acted as experts on the job. They practiced proficient skills assessing the extent of the water damage, returning daily for moisture reviews, and communicating clearly all along the way. In addition, they skillfully removed drywall, floor boards, carpeting, and flooring whille continuing to clean up after themselves. Both Chase and Gabriel made certain that I understood the daily plan and future plan. I strongly recommend this company's Water Mitigation team for any water damages that you may encounter.
    Danielle Corrick profile picture
    Danielle Corrick
    2 years ago
    These guys were amazing for our water damage. Chase, Jesse, Jose, and Albert descended on my home and for 9 days checked in daily to make sure the moisture levels were decreasing. Adjusted what they needed to. They were very responsive to texts if we had questions. They were careful with my health, going the extra mile to make sure I was protected from mold. I hope I never need them again, but I wouldn't consider another company if we have problems.
    We had an unexpected leak from our HVAC system and Chase with Austin Hi-Tech was there to save the day! They were actually a preferred vendor from our insurance and I'm glad we went with them.They were quick, efficient, and communicative over texting even after hours. I felt confident knowing that they were working on our project. I would recommend them to anybody who is looking for a mitigation team after a loss.

    Looking to Learn?

    Browse Our Blog Posts for More

    Fire-Damaged Drywall Options

    When you look at a smoky wall, you may want every sheet torn out or a coat of primer rolled over the...

    Mold Testing Before Remediation

    Mold testing before remediation can cost you twice when it’s ordered without a clear purpose. You...