Water Damage Repair in Austin, TX

Damage From Water

Water damage is one of the most common home and property emergencies. Pipes break, toilets overflow, flood waters rise, aquariums rupture and accidents happen. Eventually, every home or property will experience a water damage emergency.

Call Us Before It's Too Late

Prompt emergency response is critical after an unexpected water leak. If left unattended, standing water can cause water damage to furniture and structural elements, such as drywall and floors, and can cause a dangerous buildup of fungus and other hazardous microbes.

Helpful

Austin Hi-Tech Restoration’s emergency first responders don’t just guide you through the water damage repair and water extraction process after a damaging water event, we walk through it with you.

Experts

We have skilled advisors prepared to help you make important decisions as you recover from your emergency, including helping you navigate the maze of the insurance claims process.

How Can We Help?

Hassle Free

Here we like to make the water damage restoration process as painless and easy as possible.

Trusted Company

Trusted by our clients. Homeowners, professionals, home service providers, and property managers

Thorough Cleanup

We treat all water damaged property as our own, carefully drying every item professionally

Our Commitment

Top Quality Water Damage Repair Services

Water damage can cause serious structural issues and lead to mold growth if not addressed promptly. Quick action is essential to minimize damage and restore affected areas. Professional restoration services can help remove excess water, dry out the space, and prevent long-term problems.

Damage Assessment and Insurance Claims Support

After property damage, insurance paperwork is often the last thing you want to deal with. We take that weight off your plate from the very beginning. Our team inspects every part of the affected area to identify all damage, including issues that are easy to miss. We walk you through your policy in plain language so you know exactly what is covered and how we can help you get a fair settlement.

Once you give the go-ahead, we manage the claim on your behalf. That means organizing documentation, submitting required forms, and staying on top of deadlines so nothing slips through the cracks. By handling the process start to finish, we reduce the chances of delays, rejections, or surprise costs, and you can focus your time and energy on rebuilding.

Our Google Reviews

You don’t have to believe us, just take it from them:

Austin Hi-Tech Restoration, Inc.

4.5

Based on 95 reviews

Meghan Greene

19:25 06 Dec 24

Here’s a revised version combining all your points:

When something goes wrong, you want somebody that does it right. High Tech Mitigation was exactly that for us when we had water damage in our kitchen. They responded immediately and were at our house within hours.

Chase, our Mitigation Manager, absolutely crushed it! From start to finish, he demonstrated professionalism, compassion, and an incredible work ethic. His demeanor and understanding made a stressful situation much more manageable. He was always available to answer my endless questions, which I really appreciated and needed in this uncharted territory I was not familiar with.

Our insurance adjuster was a nightmare to deal with, but Chase was the one keeping us sane. He guided us through the process, helped even encouraged us to speak with the adjusters supervisor, which resulted in us having a new adjuster with our insurance company.

If you’re looking for a company that truly has your best interest at heart and will stand by you through mitigation look no further than Austin High Tech Restoration. If you read this Chase, thank you for everything. We appreciate you—and hopefully, we don’t have to use you or a company like yours ever again 😉

G Kiril

18:00 05 Dec 24

NOTE: This review is for Austin Hi-Tech water mitigation services only. We contacted Austin Hi-Tech Restoration after a leak was discovered in our home. Carpet had to be pulled, sheet rock had to be removed, and lots of equipment had to be brought in to dry the affected areas. The reps from Austin Hi-Tech came in and meticulously rearranged and/or moved our personal belongings without issue. They set up what looked like decontamination chambers inside the house and the garage to isolate the places where the fans and dehumidifiers were to be placed. They covered and sealed cabinets hanging on the wall and created a thick paper pathway for walking and moving equipment. There was virtually no dust outside of the containment areas. They showed up each day as promised to check to progress of the drying and when they packed up, they showed the same care and attention to detail as on day one. They communicated openly, set expectations, answered questions, and ensured we were informed every step of the way. We almost always have to worry about what damages or unsatisfactory work we'll have to argue over when anyone comes into our home. Not here. They just cared. **For any competitors reading this review, you don't have to love what you do to give your customers the respect and courtesy they deserve, particularly customers that are dealing with the trauma of loss and facing significant financial impact.** We never asked Chase and Gabriel if they love their job, but it doesn't matter (on our end) because they delivered the quality one should be able to count on. We hope to not have another water-related incident in our home, but if we do, we will not be looking at other mitigation services. We'll waste no time in calling on Austin Hi-Tech. Thank you for being true professionals and for the awesome service you provided.

R Walker

01:50 05 Dec 24

We had a major water leak in our home, and within 2hr of contact, Chase, Gabriel and team for. Austin Hi-Tech were at our home beginning the remediation process. We are so grateful that our insurance company recommended these guys, because they made our situation feel so much less overwhelming. They did a beautiful job isolating our “clean” areas within the home and even adding zippers within the plastic containment walls so we could still easily access the area. Additionally, they did a great job patiently explaining the whole process and answering all of our questions.

Cheryl Brown

17:01 03 Dec 24

Austin Hi-Tech Restoration's Water Mitigation team (lead by Chase and Gabriel) were some of the best professionals I've come in contact with. Other members included: Albert, Jesse, Jose and Shawn. All of these gentlemen were polite, efficient, competent and acted as experts on the job. They practiced proficient skills assessing the extent of the water damage, returning daily for moisture reviews, and communicating clearly all along the way. In addition, they skillfully removed drywall, floor boards, carpeting, and flooring whille continuing to clean up after themselves. Both Chase and Gabriel made certain that I understood the daily plan and future plan. I strongly recommend this company's Water Mitigation team for any water damages that you may encounter.

Danielle Corrick

12:01 24 Oct 24

These guys were amazing for our water damage. Chase, Jesse, Jose, and Albert descended on my home and for 9 days checked in daily to make sure the moisture levels were decreasing. Adjusted what they needed to. They were very responsive to texts if we had questions. They were careful with my health, going the extra mile to make sure I was protected from mold. I hope I never need them again, but I wouldn't consider another company if we have problems.

Catherine Robbins

21:20 17 Oct 24

We had an unexpected leak from our HVAC system and Chase with Austin Hi-Tech was there to save the day! They were actually a preferred vendor from our insurance and I'm glad we went with them.They were quick, efficient, and communicative over texting even after hours. I felt confident knowing that they were working on our project. I would recommend them to anybody who is looking for a mitigation team after a loss.

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